FS
FARREL S

1 reviews | Active since Mar 2014

10 Sept 2015, 11:38

FNB - definately head and shoulders above the rest

On Saturday, 05.09.2015, i received an sms that R2371.85 and R79.28 was being debited from my account. Online ******* (hackers) taking my details and *****ing my money!<br> <br> I called the ***** line and a guy by the name of Lebo immediately responded and took action and guided me and explained the process step by step. My card was immediately blocked and i had to complete documents which i could only complete the Monday. On that same Monday (07.09.2015), all my money was transferred back into my account and the problem was solved. <br> <br> The reason this is such a huge compliment is because i moved over to FNB because i heard great things about them and left the \other bank". I have a friend working for the \""other\"" bank and he said under no circumstances should the bank be held liable for money being ****** out of your account. My thoughts are that I open a bank account"

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 May 2023, 21:58
Official
Hello Farrel Smith,

I've received your compliment that you logged. Thank you so much for taking the time to compliment Lebo and the online ***** team.

I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan \How can we help you?\"