1 reviews | Active since Oct 2018
FNB Defective Devices
Took a smart device on contract and was delivered on the 05/10/2018, the device is defective . I logged a complaint at 12:17 pm on the 08/10/2018 and still had no contact from this services provider. I requested for this contract for the reason that I have no cellphone and they didn't change my situation yet made its worse.
Good day Bradwyn Mitchell,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Connect and Smart Devices for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Bradwyn Mitchell,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Connect and Smart Devices for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)