1 reviews | Active since Sept 2013
FNB deducts money from account for contract that does not exist!!!
I bought a cellphone on the banking app nearly 3 years ago. I clearly stated that I want the cellphone ONLY, not the simcard or contract, as I use my own prepaid simcard. From that time FNB Connect keeps deducting R240 and R125 from my account each monty by debit order. I want to know for what this is, because there is NOT a legal contract in place. I tried to stop these debit orders on various occasions, but they keep deducting month after month. I am now fed up with FNB Connect. Look up the original contract and pay my money back! I will never do any business with FNB again if this is the way they conduct business, being dishonest!! Every month the debit orders have a different ref number as well. This has to STOP now!
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
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Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
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