SS
Seth S
1 reviews | Active since Oct 2015
26 Oct 2015, 07:33
FNB Deducts 2/3rds of my salary
I had a loan with fnb, due to some hard financial times I defaulted on my loan payments.<br> I called and made an arrangement to pay them R1000 for the loans.<br> I missed one month and they went and deducted 2/3rds of the money in my account on payday.<br> <br> Which now I cant pay or buy anything except for petrol for the month.<br> <br> They didn't call me or contact me in regards to the deducted from the account they just took the money
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FNB (First National Bank)'s replyOfficial
28 Oct 2015, 09:31Hello SethSiyothula,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 799219.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 799219.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply28 Oct 2015, 09:31
Official
Hello SethSiyothula,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 799219.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 799219.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)