GM
Gina M

1 reviews | Active since Sept 2015

04 Nov 2019, 15:28

Fnb deductions

I complained to Hello Peter, for FNB deducting a funeral plan which I did not authorize. They did call me back, but I have still not been given a proper explanation why and how this happened. I would like to know if this has happened to anyone else. We have to put a stop to this, banks taking money without authorization from their clients.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Nov 2019, 16:03
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is  ***NF

Regards

Hello Peter Complaints Team 

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