CB
Chante B

1 reviews | Active since Jul 2016

20 Dec 2019, 06:00

FNB Deducting money unnecessarily

I pay my monthly installments on my credit card each month before needed. Today i went on my bank account only to see fnb has deducted money from my bank account for my credit card. I Don't understand why this was done seeing that my payments are always made on time and my auto payments are off.

I want this money to be cleared in my credit card immediately or paid back into my debit card.

I'm getting tired of FNB just doing as they please seeing that this is the second time this happens.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Dec 2019, 09:25
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is   ***NF 

Regards

 Hello Peter Complaints Team

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