LW
LeAndri W
1 reviews | Active since Nov 2018
06 Nov 2018, 13:55
FNB deducting from your account
FNB took a large amount from my cheque account, I would really like to have the money back into my account as I have obligations to attend to. FNB had no permission to do so, and now I can not get hold of a actual person to assist me with the problem. Emails, with no reply messages, phone calls to system operated voices. So is all of FNB now automated. I have been to a branch, and now suddenly my account is frozen and I am not able to use any money ? I am very frustrated, I have been on hold for hours no one able to help me.
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Replies (1)
FNB (First National Bank)'s replyOfficial
06 Nov 2018, 14:19Good Day
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide a resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused
Ref:***
Regards,
Client Experience Team
Tel number: ***
FNB (First National Bank)'s reply06 Nov 2018, 14:19
Official
Good Day
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide a resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused
Ref:***
Regards,
Client Experience Team
Tel number: ***