TS
Thembi S

1 reviews | Active since Aug 2017

04 Sept 2017, 12:01

FNB deducted my money yet again!!!!!!!!!Sick and tired of this!!!

I did write last month about FNB deducting R100 from my account. The branch told me it goes to the homeloan dept Homeloans claim not to know anything about it. FNB promised to resolve this since February but to date nothing. CAN FNB REFUND ME MY MONEY AND CANCEL THIS DEBIT ORDER. The money has been deducted since October last year to 28th August 2017.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Sept 2017, 12:18
Official

Good Day,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)