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adrian C

1 reviews | Active since Jun 2016

08 Jun 2016, 08:47

FNB deducted interest twice from my credit card

<p>Hello </p> <p>FNB took the monthly payment from my account of R2869 then available left to spend was R1900 because they deducted the interest. But now I see they have deducted again another R746 from my credit card</p> <p>Please help</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Jun 2016, 08:59
Official

Please accept our apologies for the disappointing experience and the unnecessary concern caused.

Thank you for taking our call earlier, as discussed we're already liaising with our Relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.

The reference for your complaint is 938635.

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)