FNB-Dedication like NO other bank!

I came with a delicate situation to FNB on Monday. My mom is bedridden & I needed to have signing rights on her account whilst she is receiving chemo & radiation To my absolute amazement a very kind lady by the name of Crystal said she would try to assist best she could. That very evening,Crystal & her college,Latetia came to my moms home together with papers in hand to finalise the transaction that was started that very morning.

This,people,is true dedication and service at its best to their FNB customer.

Crystal,the empathy & compassion that you have shown is extremely scarce today.Thank you from the bottom of my heart.

FNB,this is the type of service us ordinary South Africans crave. A Crystal whom is effiecent & filled with passion for her fella human being. A gem in a million,thats what you are Crystal!