TS
TEBOGO S

1 reviews | Active since May 2011

28 Jun 2017, 11:48

FNB declined to upgrade my account

<p>Hi,</p> <p> </p> <p>I just phoned FNB now to upgrade my account from savings to cheque, before I proceed, the only reason why I switched to FNB two month ago was to have your cheque account benefits.</p> <p> </p> <p>Ok, so the person who assisted me refused to assist me because I am under debt review. Guys, I need a proof that I am under review because I am not aware of that?/???? I am not under any debt administration whatsoever.</p> <p> </p> <p>Anyway, If I do not get a cheque account from FNB, I am happy to move my salary to a bank willing to asasist without descriminating.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Jun 2017, 13:05
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one)