AP
Annatjie P

1 reviews | Active since Mar 2012

20 Aug 2018, 10:52

FNB DECEASED ESTATES

I have been trying to get hold of the Deceased Estate Department. I have tried every single number, but the following happens:- ********** 998 - the person on that extension is not available (several times) ********** 975 - leave message ********** 974 - does not exist How on earth is it possible?

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Aug 2018, 11:36
Official

Good Day Annatjie ,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***