Fnb Deceased estate pathetic service

Fnb deceased estate is the worst department to ever deal with. Lost my partner in February this year and in April submitted all the documents for his funds to be transferred into the late eatate account and too date nothing has been done. All docs have been verified but payment is still pending. This has been a nightmare and no one can help and all they do is escalated. I wait 45 mins on the line before someone can answer and then they tell you all we can do is escalate the matter and a senior will be in contact which never happens. Sent numerous emails and also no assistance. I just had about enough.

It's not enough that you loose a loved one then you have to deal with this nonsense. After this experience I would never want my family to go through this if something happened to me and would rather change my personal and business bank accounts now.

Pathetic service Fnb deceased estate