WL
Wallace L
1 reviews | Active since May 2019
23 Jul 2020, 09:15
FNB DEBT REVIEW/REGULATORY OPERATIONAL COMPLIANCE CENTRE/FNB CONSUMER
FNB still has not paid an amount of R17 000 from home loan due to the fact that they incorrectly updated on debt rehab records last year. Records show that I am no longer under debt review but my wife is still under debt review. On 23 December 2019, Lebohang Mafifi from Debt Review Administration/Regulatory Operational Compliance Centre/FNB Consumer confirmed in writing both myself and my Wife we are no longer under debt review. Mariette Malan has been very supportive and responsive but cannot finalise or release funds due to the fact that they blocked y wife.
Helpful (0)
Replies (1)0
Replies (1)WL
Wallace L's updateReviewer Update
24 Jul 2020, 13:13Thanks to Marriette Malan and her team within the department of customer service sales. Through her, I have witnessed an excellent service as she kept her words into action. I have managed to access the funds and will assist my siblings as they are now unemployed. keep well.
WL
Wallace L's update24 Jul 2020, 13:13
Reviewer Update
Thanks to Marriette Malan and her team within the department of customer service sales. Through her, I have witnessed an excellent service as she kept her words into action. I have managed to access the funds and will assist my siblings as they are now unemployed. keep well.