GvdM
Gert van der Merwe

1 reviews | Active since Feb 2017

16 Oct 2018, 07:36

FNB debt review personal loan.

I am under debt review now for almost 5 years. I have been paying my debts on time for the pas 5 years on time every month. I have a court order that says that my interest rate on my personal loan should be 0.34% it is now 5 years later and my interest rate is still at 10%. I have sent numerous emails etc. FNB please could we finalise the matter.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Oct 2018, 08:34
Official

Good day Gert Van Der Merwe,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to FNB Debt Review Centre who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,

Hello Peter Complaints Team

*** (option one)