DP
Dee P
1 reviews | Active since Sept 2014
11 Mar 2022, 14:19
FNB - Debt Review Centre
I was sent an email last week Friday (4 March 2022) from Mandisa Mtshali (administrator- debt review centre) requesting for mybanking details to be sent to her for my refunds. I have emailed it over 7 times, called over 20 times and I get pushed from pillar to post. I have left messages and nobody gets back to me
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Replies (4)DP
Dee P's updateReviewer Update
15 Mar 2022, 12:06absolutely discgusting. i get an email yesterday that the refund is not due to me... apparently. is it ethical to lie to clients? i want a manager to call me now
DP
Dee P's update15 Mar 2022, 12:06
Reviewer Update
absolutely discgusting. i get an email yesterday that the refund is not due to me... apparently. is it ethical to lie to clients? i want a manager to call me now
DP
Dee P's updateReviewer Update
18 Mar 2022, 15:21my word, the never ending story
DP
Dee P's update18 Mar 2022, 15:21
Reviewer Update
my word, the never ending story
DP
Dee P's updateReviewer Update
18 Mar 2022, 15:22get a manager or director to call me. pathetic customer service. ill take the silence as i owe nothing cos NOBODY CARES TO ASSIST
DP
Dee P's update18 Mar 2022, 15:22
Reviewer Update
get a manager or director to call me. pathetic customer service. ill take the silence as i owe nothing cos NOBODY CARES TO ASSIST
DP
Dee P's updateReviewer Update
06 May 2022, 10:52 Dearest Shumeera,
For the record, let me firstly state that I cant fathom why you are in management dealing with clients.
If i thought Marcel was slow and delayed, you are a whole different circus altogether.
send me the call recordings proving that Marcel did provide me with the correct information.
what did your investigations show?
further to that, you have the nerve and audacity to come back and say we can do nothing, prove to that I am lying and Marcel is right!!
to cause more frustration and anxiety, you ask me now what do I want you to do! WRITE OFF THE ACCOUNTS LIKE MARCEL DISCUSSED.
HONOR YOUR WORD, BE ETHICAL AND STOP LYING
DP
Dee P's update06 May 2022, 10:52
Reviewer Update
Dearest Shumeera,
For the record, let me firstly state that I cant fathom why you are in management dealing with clients.
If i thought Marcel was slow and delayed, you are a whole different circus altogether.
send me the call recordings proving that Marcel did provide me with the correct information.
what did your investigations show?
further to that, you have the nerve and audacity to come back and say we can do nothing, prove to that I am lying and Marcel is right!!
to cause more frustration and anxiety, you ask me now what do I want you to do! WRITE OFF THE ACCOUNTS LIKE MARCEL DISCUSSED.
HONOR YOUR WORD, BE ETHICAL AND STOP LYING