CG
Christopher G

1 reviews | Active since Feb 2019

20 Nov 2019, 13:26

Fnb debt review center

FNB debt review center does clearly not know what the turnaround time of 5 days means.

After multiple attempts to try and get my money back from them nobody seems to be helping me only telling me there manager is in a meeting and they will come back to me.

I really need my money and I’m sick and tired of struggling to get it

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Nov 2019, 14:56
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***NF

Regards

 Hello Peter Complaints Team 

*** 

CG
Christopher G's update22 Nov 2019, 09:19
Reviewer Update
Still just empty Promises. Your consultants supervisor Jacob said to me that the money would be in by today which is Friday the 22nd.
But nothing has been paid into my account as yet I would like you guys to please pay out my money it is highly unprofessional what you guys are doing at the stage. From they Beginning of the situation if I phone in you guys tell me that you’ve got a lead time of five days that five days has been long gone.