FNB DEBT REVIEW 0% SERVICE

FNB Debt Review is an absolute joke! It took them 2 years from date of my debt review order to move my overdraft to a separate loan account - this after billing around R7000 in bank charges! I settled ALL monies owing to FNB in February 2016 (about 2-3 years earlier than the planned re-structure) My account reflected a balance of 3 cents which I cannot clear. In the past 3 years I have sent numerous emails to FNB Debt review requesting to close my loan account and change my profile to indicate I AM NOT under debt review. All I have ever received from them is an automated response that someone will contact me but NEVER ONCE have I received a single response to any of my numerous e-mails! Instead I receive e-mails stating my account is in arrears or my monthly payment has not been received! I even receive statements every few months in the post reflecting my 3 cents balance!!! The piece of paper costs more than 3 cents never mind the postage! Wake up FNB! I paid you in FEBRUARY 2016 I received my F19 Clearance in May 2016 I have sent numerous e-mails and you have STILL not updated your records. It is unfair to falsely report me as being under debt review. Not only is this affecting my personal financial status but I am now a Director of a company and it affects the company too. Hopefully someone will finally respond on this platform and correct the Debt Review indicator on my profile! I am happy to share all the correspondence I have sent that has been blatantly ignored!