FNB DEBT PROTECTION POLICY & NON COMPLIANCE

Hi HelloPeter,

I'm writing this review in the form of a complaint on FNB. I'm taking this route and using this channel in a simmered down tone to complain about FNB. If nothing happens and there is no satifactory output or result, the next step is to use lawyers and drag FNB to court regarding breach of policy and ********* behaviour towards me.

As the state of the economy has degraded severely over the last odd 25 years, some companies were forced to restructure and retrench staff, I was one of those to be retrenched last year end November 2018. The package I got barely covered my debt and as for UIF that does not make for a salary replacement. In short, I have had to make arrangements with all my debtors and close some accounts and some are even unpaid as we speak.

Prior to knowing I was going to get retrenched, been a Platinum Checque account holder at FNB, I took out a debt protection plan for my credit card with Debt protection Plan-DP01YN93 policy, as well as the revolving loan Debt protection Plan-DP05HG85 policy, I had, incase the unknown steps up to my door, which materialized in the form of a retrenchment at the end of November 2018. I adequately informed FNB of my job status and retrenchment and they advised me to submit all the necessary documentation to activate both the Credit Card Protection Plan as well as the Revolving Loan Protection Plan. All relevant documentation was submitted in a timely and correct fashion with no documentation been left out.

Question: How am I supposed to pay a policy monthly premium if I have no INCOME and UIF barely pays for rent and food???

Both protection plans were supposed to be activated immediately, which has not happened. Only the credit card protection plan was activated. It is not my job to baby-sit FNB or their staff to do their job. I can only call FNB debt collections and ask them to make a note that's it. I cannot instruct them to do their job better or do it at all. The Revolving loan Debt protection Plan-DP05HG85 policy has NOT been activated at all.

I'm still jobless and am actively seeking employment, with no income how must I pay the policy premiums? FNB are you insane ?

Regards, Chris ********** 684 Very ****ed Off Customer