SS
Sipho S
1 reviews | Active since Dec 2016
05 Mar 2024, 06:04
FNB Debt Protection Plan failing during time of unemployment
Last year January I lost my job. I have a credit card and an over draft facility with FNB. I have been their loyal customer for more than 20 years. I had a dept. protection plan on my credit with the bank. When I informed them that I lost my job they told me that the cover will not apply for my accounts. Last week I received paperwork from the magistrate court demanding payment. I am still currently unemployment I don’t know why the bank is taking this action while when I was paying my debt I had a protection plan. What were those funds used for if they can’t cover me now that I’m unemployed.
Helpful (0)
Replies (1)0
Replies (1)SS
Sipho S's updateReviewer Update
05 Mar 2024, 13:28Dear FNB
The response I got says there is no payment arrangement made with FNB. I reached out to inform FNB about my unemployment status and you told me the debt protection plan will not cover me.
Kindly make me understand what arrangement do I make with no income? Also what is the response about the debt protection plan that has been part of the monthly payments that I have been making before I lost my job.
The response I got says there is no payment arrangement made with FNB. I reached out to inform FNB about my unemployment status and you told me the debt protection plan will not cover me.
Kindly make me understand what arrangement do I make with no income? Also what is the response about the debt protection plan that has been part of the monthly payments that I have been making before I lost my job.
SS
Sipho S's update05 Mar 2024, 13:28
Reviewer Update
Dear FNB
The response I got says there is no payment arrangement made with FNB. I reached out to inform FNB about my unemployment status and you told me the debt protection plan will not cover me.
Kindly make me understand what arrangement do I make with no income? Also what is the response about the debt protection plan that has been part of the monthly payments that I have been making before I lost my job.
The response I got says there is no payment arrangement made with FNB. I reached out to inform FNB about my unemployment status and you told me the debt protection plan will not cover me.
Kindly make me understand what arrangement do I make with no income? Also what is the response about the debt protection plan that has been part of the monthly payments that I have been making before I lost my job.