1 reviews | Active since Jun 2018
FNB Debt
FNB was supposed to stop all my debit orders after going on debt review..But debit orders still going off every month. They created a deep black hole where my account used to be...I am very unsatisfied!!!! I am not trying to run away with their money....I am paying it off on different terms. I have decided to freeze the account and go to a different bank...A bank that actually supports their customers, even if the going gets a bit rough. It Does Not help speaking to their consultants, or hanging on the line until your airtime runs out. even visiting the branch does not even help.
Good day Johan Visagie,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Debt Review Centre for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***F.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Johan Visagie,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Debt Review Centre for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***F.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)