fnb debits account without informing customer

Hi. I have a automatic transfer set in place to go off on the 25th of every month into my wife's account. I went out with my family and up on swiping my card for payment I receive <br> an insufficient funds alert yet it's only the 24th and I know that I have more than sufficient funds available. Up on investigation I see that the money as been transfered out of my account (R3500) to my wife's account. <br> The best part is that it is not in my wife's account as yet and the both accounts are FNB. Money is now missing from my account. I call the call center and spoke to Tsepho Bapela. She informed me that she will get the manager to call me as I have a big problem.( I am in durban with my family with no money in my wallet and I need to fill fuel to get us back home. The manager calls me back and tells me that \it my problem how I get my family home. There nothing will do to correct the problem that they have. <br> <br> "