CB
Carel B

1 reviews | Active since May 2019

31 May 2019, 10:35

FNB DEBITS 50% SALARY???

FNB Debits account with 60% of monthly salary, that was only on one debit order.That is also after they already handed me over to the lawyers.My question to FNB is that how can you deduct R5000, without arranging or communicating, from my salary.Im stuck with no transport money to get to work, no groceries, no rent, and your lawers in the background also wanting payments

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 May 2019, 13:08
Official
Good day Carel Van Bosch

Thank you for taking my call earlier.

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

 As per our telephonic conversation, a formal complaint has been logged and reference number ***NF  was issued.

I have referred the matter to the relevant department who will provide feedback.

Once again, I do apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

***