KC
Kenneth C
1 reviews | Active since Aug 2011
13 Dec 2019, 16:49
FNB Debit Orders
I received an SMS stating my debit order has been processed for my peace of mind. Who gives you the right to process debit orders on my account on a date which i did not agree to?? I HAVE PIECE OF MIND WHEN I KNOW THE BANK WONT TAKE MY MONEY BEFORE ITS DUE. Its not your account and I have never defaulted on payment. I called your customer care number and the call just ends. Pathetic and unprofessional FNB.
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
14 Dec 2019, 08:34Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***F
Regards
Hello Peter Complaints Team
***
***
FNB (First National Bank)'s reply14 Dec 2019, 08:34
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***F
Regards
Hello Peter Complaints Team
***
***