FNB debit orders
So I transferred money from one fnb account to the other on 25 April 2019. The debit orders scheduled for this day bounced as the transfer only reflected on the 26th. In the process deducting R100 per unpaid transaction. I called fnb on 26th at 11ish... i was on hold over 20mins so i hung up. Called again, and have now been on hold for nearly 30 mins! This is ridiculous FNB! Call me asap please!
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FNB (First National Bank)'s replyOfficial
26 Apr 2019, 12:28Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards ,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards ,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply26 Apr 2019, 12:28
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards ,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards ,
Hello Peter Complaints Team
***