BM
Beth M

1 reviews | Active since Jun 2015

22 Dec 2017, 09:23

FNB Debit Orders

I noticed a debit order on my FNB premier cheque account.The debit order was for R109.00 for Shivers VH ********** 677088. I don't know which company this is and I never authorized such a transaction.How come they can even use my ID number.This is scary!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Dec 2017, 10:19
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.

I again apologise for any inconvenience caused.

Kind Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)