MA
Matthew A

1 reviews | Active since Oct 2019

24 Oct 2019, 18:22

FNB DEBIT ORDER SUSPENSE???

So changing my homeloan from Fnb was the best thing I could have done, however Fnb now sits with my last homeloan installment in a debit order suspense account (most ridiculous thing I have ever heard), I have waited the 40 business days and followed up for my money nearly a week ago, your consultant sais payment should have been made and it has been escalated. Still I wait...

Best you pay me my money that is due before I send you a legal letter and charge you interest, at your ridiculous lending rates of course.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Oct 2019, 08:35
Official
Good Day Matthew van As

Thank you for bringing this to our attention.We acknowledge your complaint.It has been routed to the relevant department and feedback will be provided shortly.I do apologize for any inconvenience caused.

Ref: ***NF

Regards,Hello Peter TeamTel number: ***