1 reviews | Active since Jan 2018
FNB - Debit Order Reversal Nonsense
Yet again FNB - I am trying to reverse a debit order and I get told i cant reverse a debit order older than 40 days. Where is this stated in the T&C when we sign up for a bank account with you guys. I need this debit order reversed. It is my money FNB and I want it reversed.
Good Day Shai Maharajh,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Shai Maharajh,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***