NS
Nabeelah S
1 reviews | Active since Jun 2017
26 Oct 2019, 11:17
FNB debit order reversal department
Debit order reversal department is pathetic i waited for two whole hours on the phone yesterday an was told to call today with no help what so ever and got told i must try again on Monday due to technical errors I'm highly ****ed off as i have no money and due to the fact that it has been two days with no sufficient help!!!
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Replies (3)0
Replies (3)
FNB (First National Bank)'s replyOfficial
26 Oct 2019, 11:30Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply26 Oct 2019, 11:30
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
***
NS
Nabeelah S's updateReviewer Update
28 Oct 2019, 09:13Please can someone assist me with debit order reversal this is the third day, it took me 20 minutes today to get through to an agent for them to stop a payment but again due to technical issues the money cannot be revised this is ridiculous with system issues and I got told to call back in a couple of hours seriously this is blady pathetic service
NS
Nabeelah S's update28 Oct 2019, 09:13
Reviewer Update
Please can someone assist me with debit order reversal this is the third day, it took me 20 minutes today to get through to an agent for them to stop a payment but again due to technical issues the money cannot be revised this is ridiculous with system issues and I got told to call back in a couple of hours seriously this is blady pathetic service
NS
Nabeelah S's updateReviewer Update
28 Oct 2019, 13:17Can someone please contact to help me with my query
NS
Nabeelah S's update28 Oct 2019, 13:17
Reviewer Update
Can someone please contact to help me with my query