FNB Debit order non reversals

<p>When opening a bank account you want to trust the bank you are dealing with. Trust them to resolve your enquiries immediately. Then you go to FNB asking them the urgently reverse a double debit on your account which was an error out of your control and you are told we cant do anything sir wait for 72 hours then we MIGHT be able to help you. This is poor and it makes you wonder how efficient FNB really is.</p> <p> </p> <p>CLIENT DEFINATELY DOES NOT COME FIRST!!!!!!!!!</p> <p> </p> <p>If you cant help your clients because your systems is not sufficiently equipped why am I banking with you anyways?</p> <p> </p> <p>Think it is time to close this account as soon as this mess is resolved. Why did FNB let the debit order go through twice I wonder. Surely when a company sets up a debit order on your behalf certain procedures must be adhered to by the bank???????</p> <p> </p> <p>So FNB please sort out your systems as this is totally ridiculous.</p> <p> </p> <p>Thanks</p> <p> </p> <p>MF Van Den Heever</p> <p> </p>