AK
Akhona K

1 reviews | Active since Mar 2014

10 Apr 2020, 16:49

FNB DEBIT ORDER BLOCKAGE INEFFECTIVE!!!

Same issue week and out. I asked FNB to block these ppl from processing any debit orders on my account and this morning boom another R653 processed by Afrihost on my account??? What must happen exactly??? Plz reverse this amount it is unauthorised!!! No contract with these ppl!!!

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Replies (1)
AK
Akhona K's update14 Apr 2020, 11:12
Reviewer Update
I received an email from your contact centre telling that they do not reverse debit orders bla bla... which is utter nonsense!

What kind of nonsense is this?

You guys can reverse disputed debit orders when you want to? And now you are telling me it is nor your responsibility? This nonsense!

I have tried on several occasions to reverse the debit order but I get an error message saying it cant be reversed and in the past I had called FNB to reverse it, so what are you talking about?

Please tell me if you wished that I move my banking services elsewhere???