1 reviews | Active since Feb 2026
FNB debit dispute is the worse never bak with this bank
FNB has to be the worse bank in South Africa, I I logged a debit card Dispute i provided the proof of payment from merchant 14 days later when I called they said my money is on my Takealot account even when the proof of payment show that it was paid back to the card that was used to purchase. You have to call them everyday and get transferred more that 8times as if you using a WhatsApp call and worse the internal departments cant call each other the debit card dispute department works from home they call on do teams calls I went to woodmead branch and the manager from woodmead couldn't even get hold of anyone from that department he tried his best but you all put this peoplein the from line that are willing to help woth less power to make changes and you give *********** people that have no respect for their customers more power to give servicd delivery. I do not understand why a bank that prides it self on simplicity still does things backwards all I want is for them back to allocate my money to my account if they cant see the money they can just send an email and I can teka that response back to Takealot witb the instructions. This bank literally has to be sanctioned if its not them taking money out of your account and not knowing how it happen its them giving you the worse service in the word . I feel we all need to log national complaint against this bank and fire all those people that work in the dispute department because they clearly not working when they home and their managers are extremely *********** fire them also get us people that need the job this is out money we work hard for we did not get loan from you guys we earned this money elsewhere now you making it difficult for to get what is rightfully ours this is ********
FNB has to be the worse bank in South Africa, I logged a debit card Dispute i provided the proof of payment from merchant 14 days later when I called they said my money is on my Takealot account even when the proof of payment show that it was paid back to the card that was used to purchase worse i had to call to get that respons . You have to call them everyday and get transferred more that 8times as if you using a WhatsApp call this is pur money we ar using to call. Another worse thing is that the internal departments cant call each other the debit card dispute department works from home they can only be called on teams. I went to woodmead branch and the manager from woodmead couldn't even get hold of anyone from that department he tried his best but you all put this people in the front line that are willing to help give them less power to make any changes and you give *********** people that have no respect for their customers more power to delivery service. I do not understand why a bank that prides it self on simplicity still does things backwards all I want is for them back to allocate my money to my account if they can't see the money they can just reply to my email and I can take that response back to Takealot. This bank literally has to be sanctioned if its not them taking money out of your account and not knowing how it happen its them giving you the worse service in the world. I feel we all need to log national complaint against this bank and please give everyone that works in the dispute department because they clearly not working when they home and their managers are extremely ***********. 5days i have been following up snd they keep say it has been escalated and its a priority you will get a response in the next 48hours and 48hours later i still need to make a call with my money. Get us people that need the job this is our money we work hard for it we did not get loan from you guys we earned this money elsewhere now you making it difficult for us to get what is rightfully ours this is ********
FNB has to be the worse bank in South Africa, I logged a debit card Dispute i provided the proof of payment from merchant 14 days later when I called they said my money is on my Takealot account even when the proof of payment show that it was paid back to the card that was used to purchase worse i had to call to get that respons . You have to call them everyday and get transferred more that 8times as if you using a WhatsApp call this is pur money we ar using to call. Another worse thing is that the internal departments cant call each other the debit card dispute department works from home they can only be called on teams. I went to woodmead branch and the manager from woodmead couldn't even get hold of anyone from that department he tried his best but you all put this people in the front line that are willing to help give them less power to make any changes and you give *********** people that have no respect for their customers more power to delivery service. I do not understand why a bank that prides it self on simplicity still does things backwards all I want is for them back to allocate my money to my account if they can't see the money they can just reply to my email and I can take that response back to Takealot. This bank literally has to be sanctioned if its not them taking money out of your account and not knowing how it happen its them giving you the worse service in the world. I feel we all need to log national complaint against this bank and please give everyone that works in the dispute department because they clearly not working when they home and their managers are extremely ***********. 5days i have been following up snd they keep say it has been escalated and its a priority you will get a response in the next 48hours and 48hours later i still need to make a call with my money. Get us people that need the job this is our money we work hard for it we did not get loan from you guys we earned this money elsewhere now you making it difficult for us to get what is rightfully ours this is ********