NT
Nhlanhla T

1 reviews | Active since Sept 2017

28 Feb 2019, 07:23

Fnb debit dispute

I'm very unhappy with the way fnb is handling my debit order dispute and I have a fear that this company will debit once again I am still asking myself why does one need to have a bank that takes for ever to prevent schemers from taking money from Their clients I'm not going to be losing 170 every month if fnb can't help me I will be forced to look for another bank I which will value it's clients and retrieve moneye from schemers such the SS TECTUM

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Feb 2019, 10:19
Official
 Good Day, 

Thank you for taking my call earlier. 

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention. 

 As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued. 

I have referred the matter to the relevant department who will provide feedback. 

Once again, I do apologise for the inconvenience and frustration caused. 

Regards, 

Hello Peter Complaints Team 

*** (option one)