FNB DEBIT CARD ***** DIVISION

Very disappointed with the CARD ***** division of FNB. I raised a *****ulent transaction my card on the 29th November 2024. have resent the Declaration by Claimant and Discharge form three times. Have received an email reply from them in every occasion that they will be in touch with me within the next five days. latest email was sent on the 6th January 2025. again, same email reply, this occasion with a ref: ***. this is now 48x days after my first email with all attached requested documents.

This is embarrassing for a bank like FNB.

Customers are not protected by the Debit Card Division.

Do not make any purchases on the net with an FNB card, suppliers *****ulently draw out your funds, and you have no recourse for non-delivery, claim.