JB
Janeen B
1 reviews | Active since Aug 2017
03 Feb 2021, 10:55
FNB - Debit card disputes
Did a debit card dispute on my app on 16 Dec 2020, another one week later as they said it was not received, and then eventually at the bank on 31 December 2020. No feedback yet, it's now 03 February 2021. Sent an email to *** on 26 January 2021 still no response. Been chatting to the agents on the app they say 40 days, then they say it has not been received, then it says there is no feedback on the case logged. Then it is call another number, then it's with a case manager. This is extremely frustrating!!! What's my next recourse here? It's my money I need to be crying for?
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Janeen B's updateReviewer Update
09 Feb 2021, 09:18It is now the 9th of Feb. I have received an email and a message with a reference number. No other feedback????? Must I wait another 40 days for resolution?????
JB
Janeen B's update09 Feb 2021, 09:18
Reviewer Update
It is now the 9th of Feb. I have received an email and a message with a reference number. No other feedback????? Must I wait another 40 days for resolution?????