MD
Mark D
1 reviews | Active since Jun 2013
30 Jun 2015, 11:48
FNB Debit Card Dispute ignored
I sent a debit card dispute form to FNB [REF:***] on 19/06/15. They sent an auto-reply saying my request would be attended to in 5 working days and I have still not heard from them. The transaction (R200 cash withdrawal from P&P that was declined and simultaneously reserved for purchase) is still sitting in \outstanding authorisations"on my account. I have tried to get hold of my branch - permanently engaged"
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FNB (First National Bank)'s replyOfficial
30 Jun 2015, 13:48Hello Mark_KZN,
Good day Mark Davies,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 713460.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Good day Mark Davies,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 713460.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply30 Jun 2015, 13:48
Official
Hello Mark_KZN,
Good day Mark Davies,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 713460.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Good day Mark Davies,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 713460.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)