FNB Debit card disfunction.

My debit card was replaced during November 2024 because the old one expired. The new card does not work when tapped at pay points. I have been informed by many sales staff at shop counters that this is a common problem with FNB cards. I continuously have to insert the card at POS machines after I tried to tap it as it should work. My expired card did not give me any problem with the tap function. I am extremely disappointed, once again with the service and products of FNB. Other potential clients should take note and stay away.