FNB DEBIT CARD DELIVERY Time of 7-10 working days

I am FNB private banking Client. I had ordered a debit card on Friday, after it was swallowed by ATM (FNB problem). My private banker informed me that it takes 7-10 working days for a card to be delivered from date of order. Which means I cannot withdrawn money for two weeks. What kind of service is? Why does it take so long to delivery a card? Its totally unacceptable. I can receive a card from overseas in a shorter time frame.<br> <br> I no longer want to be a private banker with FNB esp after my consultant did not help me in any way. She did not call me after I asked her to call me via email and voicemail. A simple phone call to clarify and provide me a solution is all I wanted. I assume that too much service from FNB. Her attitude was tough luck, just wait two week for debit card. Worse service for private banking. FNB does not care about its client.