FNB debit and cheque card ***** dissapointment

I reported a ********** transaction on my debit card immediately after receiving a message from incontact on the 5th of November 2019. FNB debit ***** has yet to give me any feedback and whenever i try to call I cannot get through to the call center even after waiting for 40 minutes ! I am extremely ****ed off. So much for being a premier client. The ********** transaction was not a large amount however as a result of the manner in which FNB has FAILED to handle this situation I will be moving my business. I no longer want anything to do with FNB.