1 reviews | Active since Nov 2016
FNB data lies
<p>Today when I went to buy data for the sim card that I took out with FNB Connect because they are the cheapest with data than all the other service providers I got a big shock. Were it used to be R 95 for 2 gig data it is now suddenly R 249!!! Never did they say that the data was promational that is why it was so cheap. I have been telling all my friends and family that they should consider moving to FNB's Connect if they have an FNB account because of the cheap data cause lets face it nobody really has R 250 to pay for 2 gigs data. I really am disappointed in FNB as it seems they might have given in to other service providers to make their prices the same instead of caring more about their clients. </p>
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)