RH
Rickus H

1 reviews | Active since Jul 2015

17 Jul 2015, 15:55

FNB dashing dreams and Hard work!!

I have been saving up for a year to buy my first car and made sure I had a good credit record by taking out a credit card and overdraft with FNB which I paid religiously each month. This week I saw my dream car that I have been saving up for and off course proceeded to apply for finance.<br> <br> To my shock the dealership who app**** for me, returned saying I was denied finance from all the banks and the dealership due to me not having any form of credit record. Thinking it was a error I phoned the credit bureau who explained to me that there was no history because FNB has not been updating my ITC listings. <br> <br> I have spoken to numerous people at FNB and not one person has been able to give me a answer and at the end of the day im probably not going to get the car I worked so hard for because of my PATHETIC bank!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Jul 2015, 08:27
Official
Hello Rickus1989,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 724060.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)