FNB
Just wanting to check if Jan Kleynhans or Lee Mhlongo (both CEO's at FNB), treat their FNB Corporate Clients the same way as FNB treat individual FNB clients.
How does one interpret "How can we Help You"? when certain FNB departments do not respond to important queries?
It's easy to advertise a slogan but the actual thing that counts is living up to the slogan!
Am so very disappointed.
I wonder if all the other banks are the same.
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Replies (1)'s updateReviewer Update
11 Jan 2021, 13:28I've had one response from FNB telling:
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
I did not even explain here what my complaint was.....how can they give me feedback? So our world is made up of automatic emailers with no human interaction at all.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
I did not even explain here what my complaint was.....how can they give me feedback? So our world is made up of automatic emailers with no human interaction at all.
's update11 Jan 2021, 13:28
Reviewer Update
I've had one response from FNB telling:
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
I did not even explain here what my complaint was.....how can they give me feedback? So our world is made up of automatic emailers with no human interaction at all.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
I did not even explain here what my complaint was.....how can they give me feedback? So our world is made up of automatic emailers with no human interaction at all.