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Sharon S

1 reviews | Active since Jan 2020

11 Aug 2022, 14:19

FNB CYBER *****

I have had cyber ***** done in my credit card since 31 July 2021 and I had a credit limit of R36k due to ***** it’s at R262k and climbing each month, I have made every attempt to reach them including emailing the CEO Jan Cilliers and I have about 10 reference numbers advising me that they are investigating, even admitted they see the ***** but cannot give me a resolution only referrence numbers and interest charged to my account of over R4k per month for money I did not have, the ********** deposit R200k on budget and Straight and a few days it’s gone but interest is charged to my account, one deposit on the 10 March this year did not appear for R100k but a reversal was done on the 11 March . I investigated and was told by FNB that a debit order was created at Absa bank but that’s all they know , please I need everyone to be aware and also if you experienced this as even FNB posted on business tech for people to be aware of cyber *****. I am at the last resort now

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Replies (1)
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Sharon S's update11 Aug 2022, 14:35
Reviewer Update
I would appreciate it as I have had the same response from FNB even after visiting the branch twice, been on secure chat more than a few times, one day for 2 hrs and always the same response, I have my account blocked but interest is still been added to my name