CN
Colleen N

1 reviews | Active since Nov 2016

27 Jul 2018, 16:38

FNB customers get charged for getting small change at the teller

FNB charges to get change at the teller - I am an FNB customer who pays charges on account fees every month! Their ATM gives R100 notes but when I go into the branch to get change for parking machine or car guards I am charged for that! WHAT A CHEEK - DISGUSTED

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Jul 2018, 08:29
Official

Good Day

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***