FNB customer service sucks

Hi There,

They upgraded my account and they only delivered my cheque card. I just had one question for FNB. Why did they only deliver my Credit card and not my cheque card? It seems like a simple question, right? Well to my surprise it's not. it's one of the most difficult questions ever asked.

I activated the "My team of bankers" and so I sent my message asking them to just help me? I've now been transferred 10 times..... NO ONE CAN HELP ME. Why do they even work there? Every time I send the same message saying they upgraded me and just deliver my one card and not the other they transferred me.

So, FNB you're customer service is even worse than Telcom. What happened? Maby appoint people who knows what's going on and actually care about their careers.