FNB customer service **** **** ****!!!!!!!!!

I have just gotten off of a 30-minute call with FNB that has gotten me NOWHERE!

I phoned in to find out why a payment was declined and the first person I spoke to told me that she couldn't help with that problem. Then she put me through to person number 2 and that person couldn't help me and then I got put through to person number 3 same story, then person number 4 same story and FINALLY I was put through to person number 5 and once again THEY COULDN'T HELP ME and said mam can I transfer you to another department. When I said NO I have spoken to 5 people already I want to know why the hell my netflix payment declined he said: "Well mam I cannot help you".

I then told him that this is **** service because how on earth can 5 people not help me and not know what department to put me through to? Then he had the cheek to tell me that if I use bad language (**** being bad language) one more time he will cut me off!!!!

If that is the service and attitude you want to give to your clients then you don't deserve clients.

I my Netflix payment problem does not get resolved I will take it further and make sure FNB loses a few clients!!!!!!