MG
Michael G
1 reviews | Active since Sept 2011
13 Sept 2023, 12:52
FNB customer service non existent
My card had *****ulent transaction come off my account so I go on the FNB app select the transactions and they cancel my card. I then phone in to see when the funds will be reversed and I’m told 10 - 13 working days. After 13 working days nothing been done and I’m told they will escalate the matter.I been on the phone for over 30min trying to sort it out and on their app , you will get a better answer from a wall then the people working at FNB. I hope you never have to deal with FNB because it’s going to be a painful experience rather bank with someone else.
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Replies (1)MG
Michael G's updateReviewer Update
15 Sept 2023, 08:31I'm still waiting for someone to come back to me as you said in your reply. Once again, the great service I spoke about .
MG
Michael G's update15 Sept 2023, 08:31
Reviewer Update
I'm still waiting for someone to come back to me as you said in your reply. Once again, the great service I spoke about .