N
Nikiwe
1 reviews | Active since Oct 2025
25 Jul 2019, 12:38
FNB customer service nightmare
I can't believe I have spent one morning over R100 worth of airtime holding on the phone being transferred everywhere. FNB has been blocking my online transaction to make payment to airbnb and have failed to rectify the problem. They are still declining the card. I've spent so much money calling them for one morningI can't pay for my holiday.disgusted.
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FNB (First National Bank)'s replyOfficial
25 Jul 2019, 14:51Good day Kikiwe,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply25 Jul 2019, 14:51
Official
Good day Kikiwe,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards
Hello Peter Complaints Team
***