1 reviews | Active since Mar 2017
Fnb customer service line sucks!!!!
<p>This is the 3rd day in a row that im hanging on for more than 30mins to speak to a consultant, i came in to the bank thinking it will better but i get ut on a phone where im waiting for more than 30 mins for a mess up thay OLD MUTUAL did & now i need to run around... Im beyond angry, i have a 1000 things to do & must still go work and this is what you need to deal with.</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)