FNB Customer service is the worst

Hi Guys I am writing this review today after going back and forth with FNB. I been patient enough to go back and forth for a whole month trying to solve my problems that was caused internally and i had to suffer for their mistakes. i app**** for a business account online and it has been stated that the process take up to 10 days to be complete. guys its been a month since i app**** and i had to deal with one problem after another which im still currently dealing with. i sent all my necessary documents but some how they did not have it all of a sudden. i had to go to the branch with my documents and a few days later im receiving an sms that im fica compliant and everything is well. then to my surprise like almost a week after im receiving messages from FNB that i am not fica compliant all of a sudden. Now i can not receive my cipc docs and my company is not legally registered. i cant even apply for online banking like my business is on pause at this moment thanks to FNB. like this has been the worst experience that i have ever had with a bank i tell you . i just emailed one of their staff members and watch nothing is going to solved again.